Frequently Asked Questions

General

30 Second Roof Quote is impacting the roofing market in a way to get your roof replaced that has never been done before. Start with our 30 Second Roof Quote tool which uses aerial mapping technology to measure your roof and in seconds it quotes roofing products available in your location. Once you are ready use our convenient online checkout. Then your dedicated customer service manager will call you to review your project details. Welcome to 30 Second Roof Quote!

Quality- We guarantee your roof to pass our full final inspection.

No Pressure- Cancel anytime before materials are ordered.

Pricing- 30 Second Roof Quote offers an apple to apple price match.

Yes. 30 Second Roof Quote is licensed and insured in all locations we service.

We are flexible with several choices of dates to pick from. Some circumstances may change your date:

  1. Weather conditions
  2. Material availability.
  3. Labor shortage.
1-3 days before your build date is scheduled but typically the day before unless your build date is a Monday in that case they will be delivered Friday.
Most roofs can be completed in 1-2 days. It mostly depends on the size and complexity of your project.
There are not many issues in which 30 Second Roof Quote has not accounted for but in that case your customer service manager will be in contact with you and go over the details.
No, you will receive a pre-roofing checklist prior to execute a smooth installation.
Please call us in that situation we have other options to help.

Financing

If your roof requires an additional cost after signing your contract, such as new decking which can only be seen after the old roof has come off, we will send you a new agreement to cover the change order items. Once you have signed this, we will email your invoice for this additional charge.
A fifty percent downpayment is required after signing your contract unless financing arrangements require project completion before issuing funding. The remaining balance of your invoice is due upon the completion of your roof installation.
We accept checks, all major credit cards, financing through our third party vendor.

Insurance Claims

If you answer yes to any of these questions, there is a good chance you have storm damage:  

  1. Do you have any dings on your gutters, downspouts, fascia?  
  2. Do you see any of your neighbors getting their roofs replaced?
  3. Have you had heavy winds or hail in the last couple years?
It depends on your carrier, but typically your insurer will not raise your rate since storm damage is not caused by your negligence. However, your rate may increase if you’ve filed multiple claims within the last three previous years. In some cases, your insurer may not approve your claim and still require you to replace your roof due to its condition before continuing to provide coverage.
If you are confident there is sufficient damage to your roof to warrant filing a claim, we highly suggested to have 30 Second Roof Quote perform a proper inspection before the insurance inspector so you can share the findings and nothing is missed in the insurance carrier settlement offer.
We do our best to be present and answer questions during the insurance adjuster’s inspection, but there are times when our schedules do not align in that case you may have to reschedule the adjuster appointment.
Once a claim is approved, we will work with you to finalize the specifications and product selection. Next we place your material order and schedule our installation crew. The install should take one complete day in most cases. The entire process after insurance settlement should take two to three weeks depending on weather.
Our storm specialist have extensive experience in this field. 30 Second Roof Quote storm specialists are trained to identify surface damage from severe weather that may not be apparent initially but will continue to deteriorate over time. These signs of storm damage are not always visible from the ground.
30 Second Roof Quote will mark and photograph damage and itemize materials and labor needed to restore your home.
We will ask you to sign an agreement that commits you to use 30 Second Roof Quote if we reach an agreement with the insurance company on scope and price.
Supplement is a settlement for additional work that is identified as required after the initial settlement agreement.
The insurance company will pay you directly and in stages and you will be responsible for paying 30 Second Roof Quote the deductible and balance plus any upgrades you may choose.
You may apply for financing and choose to pay for your roof over time rather than using your insurance proceeds to cover the full cost of the roof all at once.